http://faq.ordersupport.com/ 2010-09-07T03:54:03-04:00 http://faq.ordersupport.com/ http://faq.ordersupport.com/lib/images/favicon.ico text/html 2010-08-18T14:53:54-04:00 Jennifer Merritt http://faq.ordersupport.com/doku.php?id=wholesale:faq:mc-shipping&rev=1282157634&do=diff The following information is for SexToyClub drop ship orders (invoices ending in -MC). USA Orders (except AK/HI) US First Class Mail $4.10 USPS Priority Mail $5.30 US Express Mail $27 UPS Ground $8.00 UPS Red $58.50 UPS Blue $20.00 UPS Orange $15.25 Puerto Rico, AK/HI Orders USPS Priority Mail $9.00 UPS Express Shipping $39.00 Canada Orders USPS Priority Mail $11.00 International UPS $18.00 Other Countries (click here for a list of two-letter country codes) text/html 2010-07-26T12:52:44-04:00 Dennis Williams http://faq.ordersupport.com/doku.php?id=wholesale:faq:product-information-feeds&rev=1280163164&do=diff Data from these links are the property of Convergence Inc, and we only extend permission to you to use this data if this data is used to market items that you are buying through us. Files on this page can be used to populate drop ship websites. We recommend that you update the inventory on your site as often as possible, both to make sure you have all the items we carry, and to avoid placing orders with us for items that are out of stock or discontinued. text/html 2010-05-18T10:55:35-04:00 Dennis Williams http://faq.ordersupport.com/doku.php?id=wholesale:faq:returns&rev=1274194535&do=diff You must contact us when you (or your customer) have received a defective or incorrect item and are requesting either a refund or replacement. We will enter the information into your order so that the Returns Department will handle your return smoothly. Please keep in mind that this policy refers to STC and not other vendors. text/html 2010-05-16T11:54:57-04:00 susan http://faq.ordersupport.com/doku.php?id=wholesale:faq:payment&rev=1274025297&do=diff Payment Methods for Wholesale Sextoy Orders Credit card: For businesses located outside of the United States, orders must be paid for via a bank wire transfer or via PayPal for $1000 or less. For businesses located in the United States, the address you ship to MUST MATCH, the credit/debit card billing address, if you wish to use your credit/debit card to pay for your order. To give us your card number, log into your account, click on “My Account” and select the “Wallet” tab. If… text/html 2010-05-11T11:34:40-04:00 Dennis Williams http://faq.ordersupport.com/doku.php?id=wholesale:faq:site-building&rev=1273592080&do=diff The companies and individuals below are able to build drop ship sites for our customers. Each of them operates independently of our company and we have no control over how they do business. We are however always interested to hear from our customers about their experiences with these companies. Feel free to contact us to discuss any concerns you have. text/html 2010-05-06T07:07:09-04:00 Autumn OBryan http://faq.ordersupport.com/doku.php?id=wholesale:faq&rev=1273144029&do=diff Click Here To Return To Site Click Here for our Message Forum What We Offer * What is Wholesale * What is Drop ship * Qualified Status * Non-qualified Customer How to Place an Order * Drop Ship * Wholesale * Out of Stock Items * Payment * Shipping * Vendor Information Page * Freight Forwarding * Shipping to Military Addresses * Caveats for International Customers * Country Codes * California Residents * Private Label Condoms text/html 2010-04-27T20:27:04-04:00 Jennifer Merritt http://faq.ordersupport.com/doku.php?id=wholesale:faq:qualified&rev=1272414424&do=diff How do I become a qualified customer? You can become Qualified after placing a few successful orders. Usually, a member can become Qualified after 2 successful wholesale orders or 10 successful drop ship orders. Successful is defined as charged, processed and delivered. We can cut those requirements in half for businesses located in the United States, if you fax us a copy of your business/reseller's certificate and a copy of your Tax ID certificate to 425-988-0269. For businesses located out…