The packing slip that goes in the box to your customers can be customized. The uncustomized packing slip says:
For contact information and return instructions, please go to: http://www.ordersupport.com and type in the Cust. Ref number on this packing slip. Save your product packaging as it is required for returning merchandise.
Customizing Your Packing Slip:
Please provide the following information that you want to see go on the packing slip inserted into your drop ship orders:
Your Company Name:
Your Drop Ship 3 letter code:
Your contact Information: (email address, website or phone required) You may send your customers to www.ordersupport.com where you have already customized your message. They will have to enter their invoice number to pull up your contact info.
Your Return Policy: (please consult ours first so that they are complimentary)
You can customize what customers see when they go to ordersupport.com.
To customize what your customers see after they submit their invoice number at ordersupport.com, Log in and go to “My Account”. On the “My Account” page there is a space at the bottom of the page where you can design what your customers will see after they type in their invoice number at ordersupport.com. If you do not customize, they will see your contact info that you submitted to us.
If you want to customize the text on the packing slip itself, let us know.
The outside of the shipping box has a generic label from “Shipping Department”.